Frequently Asked Questions
Can I collect my Bridal Gown or Bridesmaids dresses?
if you have been contacted to say your dress/dresses have arrived, you must arrange a time and day in advance to collect. We will store for 4 weeks free of charge and then there is a monthly storage fee which must be prepaid. Collect dresses promptly to avoid storage fees.
Are you open?
Yes, we are open and delighted to be back serving our brides and appointments are filling up fast. Book online via our website now to avoid disappointment. Appointments are limited to Bride Plus 2 due to Social Distancing but you can Zoom/Facetime from your appointment. Schedule your Zoom call before you arrive and pop your phone on to our ring light. You must wear masks. And please reschedule your appointment if you or your guests have any symptoms or are feeling unwell. We operate a no fresh tan policy.
What sizes do you have for trying on?
Our sample sizes range from size 6 - 32, so we have a great range of sizes, but of course we can't have every dress in every size, so we ask for your dress size and preferred style when booking so we have a better idea how many samples we have for you to try on and can better prepare for your appointment
I am getting married soon and have lost time due to lockdown, can you help?
Yes we certainly can, we will have Sale dresses available once we reopen and also a range of dearer dresses that will be reduced in our Take Home Today promotion, so you can leave the shop with your dream dress the same day, if you find something you love