Our Policy Information

At The Bridal Showroom, we want to give our customers the most enjoyable shopping experience possible. Below you’ll find some of our policies, which detail the way we operate our business. If you can’t find the information you’re looking for, get in touch. We look forward to seeing you.

We operate a no fresh tan policy. 

You must wear masks due to Covid regulations. We have hand sanisiter on-site throughout the store. 

We have to take Track and Trace details for the bride and her 2 guests. 

Appointments are limited to Bride plus Two due to Social Distancing. You can Zoom/ FaceTime from your appointment if you wish.

Deposits are non-refundable. Balances are due as soon as your dress arrives in store, whether or not you can get in to try on and collect straight away. Your balance must be paid at your Try On Appointment if not already paid. 

We offer free storage for 4 weeks once your dress arrives, dresses should be collected within this timeframe to avoid storage fees.